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Free Roadside Assistance for First Responders and Healthcare Heroes

Posted on April 27, 2020

First responders and healthcare workers who are courageously helping those in need during the COVID-19 pandemic can now receive free roadside assistance until further notice from one of our primary insurance markets, Aviva Canada!  And this is regardless of where you are insured or who you are insured with!

We are thrilled that Aviva is offering complimentary free roadside assistance to first responders and healthcare workers. You are, and continue to be, heroes.  You deserve this and more! Here is what you need to know:

Who is eligible?

Canadians working amid the current COVID-19 crisis in the following professions:

  • First Responders– those employed to carry out the duties of a police officer, firefighter, or paramedic by an emergency service
  • Healthcare Personnel – those actively working in a hospital or health care center in either a front line or support capacity (e.g. doctors, nurses, pharmacists, lab technicians, respiratory therapists)

This service is offered to all individuals mentioned above, including those currently insured with other companies.

What services are available?

Within Canada, 24/7 emergency roadside services for the following:

  • Towing (to the nearest repair facility up to a maximum of 90 km)
  • Battery boost
  • Flat tire
  • Lock out
  • Fuel delivery
  • Winching

When can I access these services?

These services are available 24-7.  Mechanical breakdown or free roadside assistance services needed during trips made using personally owned or leased private passenger automobiles are eligible. Commercial vehicles/automobiles are not eligible.

How do you receive the service?

If you’re in need of free roadside assistance, please call 1-844-398-2001. When the free roadside assistance driver shows up, simply show your ID and you’ll soon be on your way. If you have questions about your insurance policy or relief measures, please call Munn Insurance at 1-855-726-8627. We are here to help.

For more information  visit https://www.aviva.ca/en/tools/roadside-assistance/

Note: these services are subject to change without notice.

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