Munn Insurance, one of the largest insurance brokers in Atlantic Canada, today announced a series of appointments to form a new Executive Team that will support CJ Nolan, the newly appointed CEO and President.
John Nolan, former CEO and President, will be stepping away from the day to day running of the business and has assembled an Executive Team that has a proven record of success, an unwavering commitment to delivering for customers, and a clear focus on making Munn a fun and exciting place to work. John will continue with Munn in the capacity of Chairman and will provide support to the new Executive Team.
In making these announcements John said, “We are at a pivotal moment in Munn’s history. I believe that we have positioned the company for success with a clear strategy to continue delivering for our customers and our people. To realize our potential as an innovative and progressive broker focused on digital expertise and revolutionizing the customer experience in our industry, I have decided to pass the reins over to the next generation; an eager and very capable group of smart young minds.”
Effective January 01, 2019, Munn’s new Executive Team will be comprised of the following:
CJ Nolan, CEO and President — A 20-year veteran of the insurance industry, CJ has worked at Munn his entire career and is perfectly positioned to take on this new role as CEO and President of Munn Insurance. CJ has held progressively senior roles at Munn in both personal and commercial lines and most recently held the role of VP Customer Care and Growth; progressing the customer agenda within the business, spearheading our sales efforts and leading Munn’s digital evolution. As CEO, CJ will oversee the entire operation and will be responsible for creating, planning, implementing and integrating the overall strategic direction for the business. CJ will continue to drive the customer experience agenda for both personal and commercial lines and will retain oversight on the sales and growth within Munn.
Adam Nolan, COO and Vice President — Adam has 15 years’ experience in the insurance industry; having held a number of senior roles within Munn. He is the ideal candidate for the newly created COO role, having led the IT team, Claims and Adjusting functions, Underwriting unit and HR teams; consistently delivering industry leading results and developing impactful strategies that helped drive the business forward. In his new role, Adam will be focused on maintaining operational performance; providing leadership and direction to management and fostering a success-oriented, accountable environment. Adam will also take on added responsibility for leading the customer service and retention strategies and will continue to lead the many people strategies and culture initiatives; helping make Munn an exciting and rewarding place to work.
Carla Warren, Chief Financial Officer — Carla joined Munn in 2017 as CFO after working 12 years with PWC. In her short time with Munn, Carla has built a strong team and has significantly enhanced the contribution finance has on measurement and insights to guide strategy development for the business. She is an experienced CPA, and a high performer in every sense. Over her career, Carla has earned a reputation for financial and operational excellence, having provided accounting and assurances services to leading businesses throughout Atlantic Canada. Carla joins the Executive Team and will continue to manage the company’s finances, including financial planning, management of financial risk and financial reporting. As a member of the Executive Team, Carla will also play a significant role in managing the overall business and assisting with strategy development.
Brian King, Chief Marketing Officer — Brian joined Munn in 2016 to lead the marketing function, accelerate the digital evolution at Munn and help develop the overall strategic direction for the business. Brian has helped Munn evolve into one of the most progressive and innovative digital brokers in Canada and helped deliver sustainable improvements in lead generation and sales performance. He is a veteran marketing executive having over 20 years’ experience as a marketer and customer strategist. He is known for his strategic thinking and customer focused approach to marketing. Brian will join the Executive Team at Munn and will oversee the brand and marketing strategies; working with the team on corporate strategy and managing the overall operation.
“I am very excited about this new team and where they can take the business,” said John Nolan. “I am confident that the team in place is the right one to take us on an exciting new journey, and I am looking forward to working with this team and helping them direct the future of our business.”